1. Order Confirmation and Tracking:

  • Once you place the order on our website and make payment for it, you would receive an order confirmation email immediately.
  • Will usually ship within 3 business days of receiving cleared payment. Once shipped out, an email will be sent to you with tracking number. Please allow additional 3-7 days for delivery.

Note: If you don’t receive any emails, please contact us. Please confirm your email address left for order is right. You can also visit "My Account" to view the state of the order.

2. Shipping Guide

  • Handing Time
    Will usually ship within 3 business days of receiving cleared payment..
  • Delivery Time: Expedited Shipping(FedEx/DHL/USPS/UPS):To USA 2-6 Workdays ,To other countries 3-8 Workdays.
    This is normal condition , but sometimes int'l delivery is highly depended on the courier company and local customs/duties.
  • Shipping address
    Please make sure to provide us with correct, precise , and detailed shipping Address.
    Please leave us your correct phone number, that the carrier can contact you smoothly for delivery.

3. Freight (Shipping Charges)
The freight is calcualted by weight and country. Different products and address will of different freight. You can check at the cart page.

4. Taxes
Import duties, tax and charges are not included in the price listed or freight. These charges are buyer's responsibility.

5. Track your order:
You will receive an email with your carrier and tracking number. With this tracking number you can track the progress for your purchase. You can track your shipments by clicking on these links below:

  • DHL :www.dhl.com/en.html 
  • Fedex: www.fedex.com
  • UPS: www.ups.com
  • USPS:www.usps.com

4.COVID-19 | Shipping

As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. We can only ship to Europe, America and Australia for the time being.

We do recommend allowing up to 3 weeks for your order in peak times, such as a special offer or promotion.

Enjoy your shopping with us


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